Shipping policy

Shipping Policy

Thank you for shopping with Ziha Sports. We are committed to delivering your sports equipment and accessories safely and on time.

Please review our Shipping Policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may vary during sales, holidays, or high-demand periods.

Shipping Coverage

Ziha Sports currently ships nationwide and may offer international shipping depending on product availability and courier service coverage.

Shipping availability may vary by location.

Delivery Time

Estimated delivery times:

  • Local Orders: 3–7 business days
  • Remote Areas: 5–10 business days
  • International Orders (if available): Delivery times vary by country

Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, or public holidays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • Free shipping promotions may be offered on selected orders or during special campaigns.

Order Tracking

Once your order is shipped, you may receive a tracking number via email, SMS, or WhatsApp (if applicable).

Customers can use the tracking details to monitor shipment status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Ziha Sports is not responsible for delays or failed deliveries caused by:

  • Incorrect address
  • Incomplete contact information
  • Customer unavailability

Additional shipping charges may apply for re-delivery requests.

Damaged or Lost Packages

If your package arrives damaged or appears lost during transit, please contact us within 48 hours of delivery or expected delivery date.

Please provide:

  • Order number
  • Photos of damaged packaging/items
  • Description of the issue

We will work with the courier service to resolve the matter as quickly as possible.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations.

Ziha Sports reserves the right to confirm COD orders before shipment.

Delays Beyond Our Control

Delivery delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier operational issues
  • Customs procedures (for international orders)

Ziha Sports is not liable for delays caused by third-party shipping providers.

Contact Us

For shipping-related questions or support, contact:

Ziha Sports
Email: hz5264277@gmail.com
Phone: +92 310 1000010