Terms of service

Terms of Service

Welcome to Ziha Sports. By accessing or using our website and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully before using our services.

1. General Information

Ziha Sports provides sports equipment, apparel, bags, and accessories including:

  • Racket Sports Equipment
  • Beach Tennis Products
  • Padel Rackets & Bags
  • Padel Clothing
  • Pickleball Equipment
  • Hockey Equipment
  • Hockey Sticks
  • Sports Bags & Accessories

By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Products & Availability

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:

  • Product colors may slightly vary due to screen settings.
  • We reserve the right to limit quantities.
  • Products may be discontinued or updated without notice.

Ziha Sports reserves the right to refuse or cancel any order at our discretion.

3. Pricing & Payments

All prices displayed on our website are listed in applicable currency and are subject to change without prior notice.

We accept approved payment methods available at checkout.

Orders will only be processed after payment confirmation or order verification for Cash on Delivery (if applicable).

4. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on location and courier services.

Ziha Sports is not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Customs or import procedures
  • Incorrect shipping information provided by the customer

Customers are responsible for providing accurate delivery details.

5. Returns & Refunds

Our Return & Refund Policy governs all returns, exchanges, and refunds. By making a purchase, you agree to that policy.

Returned items must meet the conditions outlined in our Return & Refund Policy.

6. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, damage, or disrupt the website
  • Submit false or misleading information
  • Copy or misuse website content without permission

Any misuse may result in account suspension or legal action.

7. Intellectual Property

All content on the Ziha Sports website including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design

is the property of Ziha Sports and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Ziha Sports shall not be held liable for:

  • Indirect or incidental damages
  • Losses resulting from misuse of products
  • Delays or interruptions beyond our control

Customers are responsible for using sports equipment safely and according to manufacturer guidelines.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

10. Changes to Terms

Ziha Sports reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Ziha Sports
Email: hz5264277@gmail.com
Phone: +92 310 1000010